Privacy Policy

Effective Date: January 1, 2025

Welcome to SeniorAssistPro. Your privacy is important to us. This Privacy Policy explains how SeniorAssistPro collects, uses, discloses, and protects your information when you visit our website or engage with our legal services for seniors.

1. Information We Collect

We collect information you provide directly, including when you:

• Complete our contact form
• Call us at +14168026908 or send a written inquiry to 701 West Georgia Street, Vancouver, BC V7Y 1C6, Canada
• Provide documentation or questionnaires related to estate planning, guardianship, or other senior legal matters

Types of information may include:

• Personal identifiers (name, date of birth, address)
• Contact details (email address, phone number)
• Demographic data (age, family relationships)
• Case-specific information (legal goals, relevant health or family circumstances)

2. Use of Your Information

SeniorAssistPro uses your information to:

• Provide and manage legal services tailored to seniors
• Respond to your inquiries and schedule consultations
• Maintain accurate records and communicate case updates
• Improve our website content and user experience

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

• Service providers who assist in delivering our services (e.g., document preparation, secure hosting)
• Legal authorities when required by law or to protect rights, property, or safety
• Third parties with your explicit consent

4. Cookies and Tracking Technologies

SeniorAssistPro uses cookies and similar technologies to enhance your experience:

• Session Cookies: Enable basic site functionality and navigation
• Preference Cookies: Remember your language selection and display settings
• Analytics Cookies: Collect anonymized data on site usage to help us improve content and layout

You may disable cookies through your browser settings, but note that some features of our website may not function properly.

5. GDPR and European Data Protection

If you are located in the European Economic Area (EEA), the following provisions apply:

• Lawful Basis: We process personal data based on your consent, to fulfill our service agreement, or to meet legal obligations.
• Data Subject Rights: You have the right to access, rectify, erase, restrict processing, or object to processing of your personal data. You may also request data portability.
• Withdrawal of Consent: You can withdraw consent at any time by contacting us through our contact form. Withdrawal will not affect data processed prior to withdrawal.
• Data Transfers: When transferring data outside the EEA, we use appropriate safeguards such as standard contractual clauses to ensure adequate protection.

6. Data Retention

We retain personal data for as long as necessary to provide services or to comply with legal, regulatory, or reporting requirements. After that, we securely delete or anonymize the data.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect or solicit information from anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy. We will post the revised version on this page with an updated effective date. Your continued use of SeniorAssistPro after changes indicates your acceptance.

10. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

• By mail: SeniorAssistPro, 701 West Georgia Street, Vancouver, BC V7Y 1C6, Canada
• By phone: +14168026908
• By Business ID: 051654483
• Via our contact form